Privacy Policy — Your Data at 499bad

This Privacy Policy ("Policy") describes how 499bad ("499bad", "we", "us", "our") collects, uses, stores, shares, and protects personal information provided by users ("you", "Player", "User") of the 499bad platform at https://499bad.onl. It applies to all interactions with 499bad — including account registration, deposits and withdrawals, gameplay, bonus claims, customer support communications, and marketing preferences.

By creating an account or continuing to use the 499bad platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the 499bad platform.

This Policy is intended to comply with applicable data protection principles. It is reviewed and updated periodically. The date of the most recent revision is shown above. Continued use of 499bad following notification of any material change constitutes acceptance of the revised Policy.

499bad collects personal data that is necessary to provide its services, comply with identity verification obligations, process payments, prevent fraud, and communicate with players. The categories of data collected are as follows:

499bad uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and collect anonymised analytics data. The following types of cookies are used:

• Strictly necessary cookies: Required for the platform to function — session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language setting and last-visited game category to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how players navigate the platform. Used solely to improve the 499bad product.
• Marketing cookies: Used only where you have given explicit consent to receive personalised promotional content.

You may manage non-essential cookies via your browser settings at any time. Please note that disabling functional or analytics cookies may affect certain platform features. 499bad does not use third-party advertising networks or cross-site tracking cookies.

499bad does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited and necessary circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), Visa, and Mastercard — to process deposits and withdrawals. These providers have their own privacy policies and data security obligations.
• Game studios and content providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and similar providers receive the minimum data necessary (typically a tokenised player identifier) to operate their games within the 499bad platform. They do not receive your name, mobile number, or financial details.
• Identity verification services: Third-party KYC providers used to verify government-issued ID documents during the account verification process.
• Legal and regulatory authorities: Where 499bad is legally required to disclose personal data — for example, in response to a court order, a lawful request from a regulatory body, or to prevent or detect fraud and criminal activity.
• Business successors: In the event of a merger, acquisition, or sale of all or substantially all of 499bad's assets, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

Any third party receiving personal data from 499bad is contractually required to maintain appropriate technical and organisational security measures and to use the data solely for the purpose for which it was shared.

499bad retains personal data for as long as is necessary to fulfil the purposes set out in this Policy and to comply with applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your account plus a minimum of five (5) years following account closure, in accordance with financial record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Support communications: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained for the duration of the marketing relationship plus two (2) years following withdrawal of consent.
• Anonymised analytics data: Retained indefinitely in aggregated form, as it cannot be linked back to individual players.

When personal data is no longer required, 499bad will securely delete or anonymise it using industry-standard data destruction methods. All personal data is stored on secured servers protected by access controls, encryption at rest, and regular security audits.

As a 499bad player, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Privacy Request" and your registered mobile number or username.

499bad implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption across all data in transit between your device and the 499bad servers.
• Encryption at rest for sensitive data fields including payment details and identity documents stored on 499bad's servers.
• Role-based access controls ensuring that staff can access personal data only on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Automated fraud detection monitoring login attempts, deposit patterns, and unusual account activity in real time.
• Secure data centres with physical access controls, redundant power, and off-site backup infrastructure.

While 499bad takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their 499bad account, enable any available two-factor authentication, and log out after each session — especially on shared or public devices. If you suspect unauthorised access to your account, contact [email protected] immediately.

499bad strictly prohibits the use of its platform by any person under 21 years of age. We do not knowingly collect personal data from individuals under the age of 21. If 499bad becomes aware that a player has provided personal data while under the required age, that account will be suspended immediately, the data will be deleted in accordance with our data retention policy, and any funds held in the account will be handled in accordance with the Terms & Conditions.

If you believe a person under 21 has registered on 499bad using your details or without authorisation, please contact [email protected] at once so that the account can be investigated and closed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499bad processes your personal data, please contact the 499bad Data & Privacy team using the details below. We aim to respond to all privacy enquiries within five (5) business days (Bangladesh Standard Time, UTC+6).

Email: [email protected] — use subject line "Privacy Request" for data-rights enquiries.

Availability: 24 hours a day, 7 days a week, in English and Bengali.

This Privacy Policy was last updated on 1 January 2026. 499bad reserves the right to amend this Policy at any time. Players will be notified of material changes via their registered contact details. Continued use of the platform constitutes acceptance of the updated Policy.